Privacy Policy

Last updated: October 11, 2026

Epoxy Flooring Cincinnati ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at epoxyfloorcincinnati.com or contact us for services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and property address submitted through our quote request forms or when you call us at (513) 434-8103.
  • Project Details: Information about your flooring project, including square footage, floor type, and service preferences.
  • Device and Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests and schedule consultations.
  • Provide and improve our epoxy flooring services.
  • Communicate with you about your project, including follow-up calls and appointment reminders.
  • Analyze website traffic and improve our website experience.
  • Comply with legal obligations.

Calls and Texts About Your Request

When you send a quote request, the details you enter are stored with our customer-relationship-management provider and used to contact you about your floor at the number you gave. Some of those calls and texts may be automated or AI-assisted. Message and data rates may apply. Reply STOP to any text to stop receiving texts, or tell us on a call that you no longer want to be contacted.

Cookies and Analytics

Our website may use cookies and third-party analytics services (such as Google Analytics) to understand how visitors interact with our site. These tools can collect information such as pages visited, time on site, and traffic sources. You can control cookie settings through your browser preferences.

We use Google Analytics, Microsoft Clarity and PostHog to see how visitors use this site (pages viewed, taps, clicks and scrolling) so we can make it easier to use. Clarity and PostHog may record a visit as a replay of those interactions; anything you type into a form field is masked and is not recorded. These services set cookies; you can block or delete cookies in your browser settings at any time.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us with website hosting, analytics, customer-relationship management (the system that stores quote requests), and business operations.
  • Legal authorities when required by law or to protect our rights.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

(513) 434-8103 Get a Free Quote